New Clients - Get Started

We can’t wait to meet you and your pets!

Ready to get started?
Go ahead and create your new account by clicking “Create New Account” below.

How Does It Work?

Reliable, compassionate pet care and peace of mind are just a few steps away.


Check Service Area

Go to our Service Area page and see if your zip code is listed. If it is, good news, we cover your neighborhood! You can sign up today and schedule a meet and greet.



Create Account

Create your new account and set up your profile in our client portal. Watch for the account activation email to arrive within minutes of creating your account. Follow the emailed instructions to activate your account. Please note: You must click the “activate account” button in the email to complete your account activation and finish setting up your profile.



Get The App

Be sure to download the Time to Pet app so you can log in and access your portal account easily anytime from your mobile device. Choose below to get the free app!

Time To Pet on Apple App Store GET APP

Time To Pet on Google Play Apps GET APP


Request Services

Now you are ready to request pet care services! Once we receive your request, we will reach out in the portal to schedule a meet and greet. This is required before visits can be approved so be sure to leave enough time for the meet and greet before your trip starts. Our schedules fill up fast so we recommend making reservations as far in advance as possible, especially around the holidays, before we are booked solid when you need us.